Thank you. I hope you can help. Here is the report :
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-07 14:37:43
Download EtreCheck from https://etrecheck.com
Runtime 6:28
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Its just sloooooooooooooooooow. then it speeds up like normal :-/
Hardware Information: ⓘ
MacBook Pro (15-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 65
Video Information: ⓘ
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ⓘ
OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one day
Disk Information: ⓘ
Hitachi HTS545032B9SA02 disk0 : (320.07 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (34.25 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898 ()
USB Information: ⓘ
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
EPSON USB2.0 MFP(Hi-Speed)
Apple Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.9.1f23 - SDK 10.6 - 2016-09-07) [Support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
[loaded] com.symantec.kext.filesecurity (2.9.1 - SDK 10.6 - 2016-04-20) [Support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
[loaded] com.symantec.kext.fw (5.5 - SDK 10.6 - 2016-04-20) [Support]
/Library/Extensions
[loaded] com.symantec.kext.internetSecurity (5.7 - SDK 10.8 - 2016-09-01) [Support]
[loaded] com.symantec.kext.ips (3.10.4 - SDK 10.8 - 2016-09-01) [Support]
[loaded] com.symantec.kext.pf (5.9.1 - SDK 10.8 - 2016-09-01) [Support]
/System/Library/Extensions
[not loaded] com.markspace.iokit.IOMissingSyncMassStorage (6.0.1 - 2016-09-01) [Support]
[not loaded] com.markspace.missingsync.palmos.classicseize (1.0.0 - 2016-09-01) [Support]
Startup Items: ⓘ
MissingSyncMounting: Path: /Library/StartupItems/MissingSyncMounting
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 150 Apple tasks
[running] 62 Apple tasks
[killed] 17 Apple tasks
17 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 154 Apple tasks
[running] 80 Apple tasks
[killed] 12 Apple tasks
12 processes killed due to insufficient RAM
Launch Agents: ⓘ
[loaded] com.hp.help.tocgenerator.plist (2009-07-28) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-10-25) [Support]
[failed] com.symantec.errorreporter-periodicagent.plist (2015-06-04) [Support]
[loaded] com.symantec.nis.application.plist (2014-12-18) [Support]
[running] com.symantec.uiagent.application.plist (2013-01-16) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-10-25) [Support]
[running] com.symantec.deepsight-extractor.plist (2013-01-24) [Support]
[loaded] com.symantec.errorreporter-periodic.plist (2015-06-04) [Support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist (2014-09-23) [Support]
[loaded] com.symantec.liveupdate.daemon.plist (2014-09-23) [Support]
[not loaded] com.symantec.nav.migrateqtf.plist (2014-09-29) [Support]
[running] com.symantec.sharedsettings.plist (2015-08-13) [Support]
[running] com.symantec.symdaemon.plist (2014-09-17) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2011-02-28) [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-08-09) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[running] com.spotify.webhelper.plist (2016-09-06) [Support]
User Login Items: ⓘ
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Reader 8/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
System Events Application (/System/Library/CoreServices/System Events.app)
Calendar Application (/Applications/Calendar.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 5.2 (2010-09-01) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-29)
Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2012-09-26) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-04-22) [Support]
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-09-05) [Support]
AmazonMP3DownloaderPlugin101736: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 (2012-11-08) [Support]
DivXBrowserPlugin: 1.4 (2008-03-26) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-24) [Support]
QuickTime Plugin: 7.7.3 (2016-07-29)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-24) [Support]
AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 (2012-05-16) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-24)
AdobePDFViewer: 8.3.1 (2011-09-14) [Support]
GarminGpsControl: 2.9.1.0 Release (2010-01-08) [Support]
NortonInternetSecurityBF: 1.11.0 - SDK 10.6 (2016-04-20) [Support]
npViewpoint: 1.0 (2008-01-22)
WidevineMediaOptimizer: 6.0.0.12607 - SDK 10.7 (2013-07-03) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-04) Check version
User internet Plug-ins: ⓘ
BrowserPlus_2.8.1: 2.8.1 (2010-06-25) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
RealPlayer Plugin: Unknown
Safari Extensions: ⓘ
Norton Internet Security - Symantec Corp - http://macplugin.norton.com/?ext=NIS (2016-02-11)
3rd Party Preference Panes: ⓘ
BrowserPlus (2010-06-25) [Support]
DivX (2008-03-26) [Support]
Flash Player (2016-06-28) [Support]
Flip4Mac WMV (2012-09-26) [Support]
Java (2016-08-04) [Support]
Norton\nQuickMenu (2015-06-04) [Support]
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 284.59 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.73 GB
Total number of backups: 38
Oldest backup: 1/19/15, 8:57 PM
Last backup: 8/22/16, 7:02 PM
Size of backup disk: Too small
Backup size 499.73 GB < (Disk used 284.59 GB X 3)
Top Processes by CPU: ⓘ
7% WindowServer
6% Mail
5% mdworker(12)
3% kernel_task
1% com.apple.WebKit.WebContent(9)
Top Processes by Memory: ⓘ
565 MB com.apple.WebKit.WebContent(9)
528 MB kernel_task
180 MB mdworker(12)
98 MB firefox
74 MB Mail
Virtual Memory Information: ⓘ
40 MB Free RAM
3.96 GB Used RAM (571 MB Cached)
459 MB Swap Used
Diagnostics Information: ⓘ
Sep 7, 2016, 01:13:16 PM /Library/Logs/DiagnosticReports/SymDaemon_2016-09-07-131316_[redacted].cpu_reso urce.diag [Details]
/Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon
Sep 6, 2016, 03:05:07 PM Self test - passed
Sep 6, 2016, 02:57:02 PM /Library/Logs/DiagnosticReports/SymDaemon_2016-09-06-145702_[redacted].crash
